Welcome Guide
🏔
Chalet Symbiose 21
Your Mountain Escape · Saint-Côme, Québec
21 Chemin des Sarcelles · J0K 2B0
Saint-Côme, Lanaudière
Saint-Côme, Lanaudière
514-572-8715 · 438-526-8818
🔍
Results
Main Menu
Arrival
Wi-Fi
Emergency
Rules
Spa
Sauna
Amenities
Activities
Food
Check-out
Arrival & check-in
Tap each icon for more details.
16:00
Self-serve · code 24h before
11:00
See checklist
Enter "Domaine des Sarcelles" in your GPS. The chalet is the FIRST one on the LEFT.
❄️ Winter (Nov–May): A 4×4 vehicle is strongly recommended.
🔑 Door code sent by email 24h before arrival.
🔒 Backup: key box on the LEFT wall. Call 514-572-8715.
📷 2 outdoor cameras at entrance and parking.
Wi-Fi
SYMBIOSE 21
symbiose 21@
Emergency contacts
Tap each contact to reveal the number.
👥›
Your hosts
Available at any time
🚨›
Medical / Police
Emergency services
911
🏥›
Hospital
Centre hospitalier de Lanaudière
1000 Boul. Sainte-Anne, Saint-Charles-Borromée
💊›
Pharmacy
938 Rue Principale, Saint-Côme
🚔›
Police — SQ Rawdon
Non-emergency
🚗›
Roadside — Ghislain Remorquage
Towing
🩹 First-aid kit: under the bathroom sink.
🔥 Fire extinguisher + blanket: under the kitchen sink.
House rules
Tap each icon for more details.
Outside only. Please use the ashtray provided.')">
🚭
No smoking
Outside only
10 PM – 8 AM. No outdoor parties after 9 PM.')">
🌙
Quiet hours
10 PM – 8 AM / 22h – 8h
Strictly forbidden on the property at all times.',true)">
🎆
No fireworks
Forbidden
Dogs under 15 lbs are welcome.')">
🐕
Dogs ≤ 15 lbs
Welcome
No unregistered guests. Cameras active.')">
👥
Guests only
Registered
Personal watercraft prohibited on the lake.',true)">
🚤
No watercraft
On the lake
🔥 Fire pit only, wood only, never unattended.
🚗 Designated parking areas only.
👶 Children supervised at all times.
🚬 Cigarette butts never on the ground.
Spa
Tap each icon for more details.
Slide finger from moving logo to fixed logo to start the jets. Maintain 102–104°F.')">
🔘
Start the spa
Instructions
Rinse off before entering.',true)">
🚿
Rinse first
Required
No soap or bubble bath. Plastic cups only. No food or smoking.',true)">
🧴
No soap
No food/smoke
Keep between 98°F and 104°F. Set to 104°F at check-out.')">
🌡
98 – 104°F
Set 104°F at exit
Children under 16 must be supervised by an adult at all times.')">
👧
Under 16
Adult required
Requires 2 people to remove. Always replace securely after use.')">
🪵
Spa cover
2 people
Long hair must be tied up before entering.')">
💈
Hair tied up
Before entering
⚠️ Minimum charge of $250 deducted from deposit for any spa rule violations.
Sauna
Tap each icon for more details.
Turn knob to position "1". You will hear a click — it is on!')">
🔘
Turn on sauna
Instructions
Max 15 minutes per session. Ideal: 65°C to 80°C.',true)">
⏱
Max 15 min
65 – 80°C
Shower before entering. Always sit on a towel.')">
🚿
Shower first
Sit on a towel
Not recommended for heart conditions, high blood pressure, or pregnancy.',true)">
❤️
Health notice
Important
You may pour a little water on the hot rocks for steam.')">
🍶
Steam
Hot rocks
No food or drinks inside the sauna.',true)">
🚫
No food/drinks
Inside the sauna
Amenities
Tap each icon for more details.
Smart TVs · Gas fireplace · Outdoor fireplace · Board games · Spa & Sauna · BBQ (May–Oct)')">
📺
Entertainment
TVs, fireplace
Drip coffee + espresso · Toaster · Microwave · Kettle · Raclette & fondue · Wine glasses')">
☕
Kitchen
Fully equipped
Toilet paper · Shampoo, conditioner & body wash · Makeup remover · Bath towels')">
🛁
Bathrooms
Products incl.
Blankets, sheets & pillows · Bathrobes & slippers in main closet')">
🛏
Bedrooms
Linens incl.
Laundry detergent & softener · Vacuum, broom & mop · Ski gear rack')">
🧺
Laundry
Private
Playpen with mattress · High chair · Children\'s plates & cups')">
👶
Baby & family
Playpen, chair
🔥
How do I use the gas fireplace?
›- On: press the UP arrow on the remote for a few seconds
- Off: press the DOWN arrow until a small blue flame appears
No response? Hold ON button 6–10 sec until "tic, tic, tic". Try up to 3 times.
🏖
How do I use the BBQ?
›- Open the propane tank valve before igniting
- Press the igniter button to light
- Clean the grill after every use
- Close the gas valve when done
BBQ available May to October only.
🚽
Septic system — what can I flush?
›Only human waste, water, and toilet paper in toilets and drains.
Never flush: wipes, sanitary napkins, diapers, oils, grease, or food scraps.
Water from a private well — color and odor may vary. Completely normal.
🪵
Bunk bed safety
›Max weight upper bunk: 150 lbs (68 kg). No jumping. Children supervised at all times.
🔧
Something is broken — what do I do?
›Let us know right away — we are here to make your stay perfect.
Activities
Tap a category then tap each activity for address and phone number.
☀️
Summer
❄️
Winter
🌍
Region
Summer activities
🌊›
Kayak & canoe — Au Canot Volant
Rivière l'Assomption
2058 Rang Versailles, Saint-Côme · 450-883-8886
🌲›
Parc National de la Chute-à-Bull
Waterfalls, canyoning, hiking
20m waterfall · Canyoning available!
Rue du Lac Guenard, Saint-Côme · 450-883-2730
Rue du Lac Guenard, Saint-Côme · 450-883-2730
🚴›
Mountain bike — Ascension Sports
Trails + rentals on site
2221, rang Versailles, Saint-Côme · 450-540-2221
🐎›
Horseback riding — Ranch-O-Bois Rond
All levels welcome
31, 45e avenue Rivière Boule, Saint-Côme · 450-883-5441
🎯›
BlackOps Paintball
Open year-round · spectacular terrain
1380 QC-343, Saint-Alphonse-Rodriguez · 1-800-978-7843
🎣›
Fishing — Pourvoirie du Lac Croche
Boat rentals · stocked lakes
1020 Lac Croche, Saint-Côme · 450-883-6474
🌳›
Plein Air Lanaudia
Treetop, climbing, zip-line, archery
1500, rang 7, Saint-Côme · 450-883-0721
Winter activities
⛷ Ski Val Saint-Côme — only 3 minutes away!
300m vertical · 36+ runs · night skiing · terrain park · ski school & rentals
450-883-0701
❄️›
Snowshoeing & cross-country skiing
12 km ski · 26 km snowshoe
Station Val St-Côme 450-883-0701 · Camp Richelieu 450-883-6446
🚵›
Fat bike — Ascension Sports
Winter trails · rentals
2221, rang Versailles, Saint-Côme · 450-540-2221
🧊›
Ice fishing & ice skating
December through March
Pourvoirie du Lac Croche · 450-883-6474
Ice rink in the village and at Station Val Saint-Côme.
Ice rink in the village and at Station Val Saint-Côme.
🏔›
Ice climbing — Montagne du Tranchant
Glacial cliff face
From Saint-Côme church: drive 6.3 km, turn right on Route du Lac Clair. Parking after 1.5 km.
Explore the region
🌳›
Abraska — Treetop Adventure Park
Via ferrata · kids village · Rawdon
Courses all levels, via ferrata, children's village. Open year-round.
4131 Forest-Hill, Rawdon
4131 Forest-Hill, Rawdon
🦌›
Terre des Bisons
Bison herds · museum · Rawdon
6855 Chemin Parkinson, Rawdon
🎡›
Familizoo & Complexe Atlantide
Zoo + water park · Saint-Calixte
11155 QC-335, Saint-Calixte
🌊›
Parc des Chutes Dorwin
Spectacular waterfall · Rawdon
3074, 1ère avenue, Rawdon
⛷›
Ski Garceau & Ski La Réserve
Saint-Donat · 20 min
Two additional ski mountains in Saint-Donat.
🌽›
Grand Labyrinthe de Lanaudière
Giant corn maze · Rawdon
1305, Chemin Laliberte, Rawdon
Food & restaurants
Tap each restaurant for details.
🍺›
Microbrasserie TresCarre
Craft beer + great food · must-try!
Incredible craft beers and great food — an absolute must in the village!
🍕›
Chez Frank
Renowned pizza · perfect après-ski
Excellent pizza — perfect après-ski or cozy evening meal.
🍳›
On s'régale
Best breakfast · Fri–Mon, 9 AM – 2 PM
Homemade breakfast with local products. Fri–Mon, 9 AM–2 PM.
🥩›
Auberge Aux Quatre Matins
Hot-stone cooking · gastronomic
Grilled meats and seafood on hot stone right at your table.
🥐›
Boulangerie Saint-Côme
Fresh artisan bread and desserts
Fresh artisan bread and irresistible desserts — a lovely morning stop.
🛒 Groceries: Village grocery store on Rue Principale. Joliette (45 min) and Rawdon (30 min) have larger supermarkets.
Check-out · 11:00 AM
Tap each item to check it off.
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✓
Wash and put away all dishes. Clear the fridge of perishables.
✓
Leave towels in the bathroom.
✓
Leave sheets and bedding on the beds.
✓
Return all indoor and outdoor items to their original places.
✓
Ensure the spa cover is closed. Turn off water features.
✓
Collect all trash and bring bags to the outdoor bins.
✓
Close windows, turn off lights, extinguish fires, lock all doors.
✓
Final scan — don't leave anything behind!
⭐⭐⭐⭐⭐
We truly hope your stay was everything you needed — and more. A 5-star review means the world to us!
Until next time · À bientôt · The Symbiose Team · 514-572-8715 · 438-526-8818